Return and Exchange Policy

We confidently guarantee every bottle we sell with our 100% Money Back Guarantee. If a wine is faulty or you do not enjoy a particular label within 3 months of product receipt, we'll arrange to collect the remaining unopened bottle(s) and refund you or replace the wine subject to certain specified conditions. If you are dissatisfied with our wine or have any quality issues, please contact us at 8120 3826 or email customerservicehk@directwinesasia.com. We will record your preferences for future recommendations.